Privacy Policy

(Effective as of January 2025)

Mama Jing Writes (ABN holder: Jing Zhang, Sole Trader) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, store and disclose your personal data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect:

We may collect the following information when you interact with this website:

  • Your name and email address (via newsletter sign-up or contact forms)

  • Your IP address and browsing behaviour (via Squarespace analytics and cookies)

How We Use Your Information:

We collect personal data solely for the purpose of:

  • Sending newsletters or email updates (with your consent)

  • Responding to contact form submissions

  • Improving website functionality and understanding how users engage with the site

Marketing Communications:

When you sign up for our newsletter, you consent to receive email communications about new books, free resources, and family-friendly content. You can unsubscribe at any time by:

  • Clicking the 'unsubscribe' link at the bottom of any email

  • Emailing us directly at hello@mamajingwrites.com with "Unsubscribe" in the subject line

We will process your request promptly and confirm once you've been removed from our mailing list.

Storage and Security:

Your data is securely stored via Squarespace and email marketing platforms (e.g. Mailchimp or Flodesk). Some of our service providers (e.g., Squarespace, Mailchimp) may store data overseas. By providing your information, you consent to this transfer.We take reasonable steps to protect your data from unauthorised access, misuse or loss.

Children's Privacy:

Mama Jing Writes creates content for children but this website is intended for use by adults (parents, carers, and educators). We do not knowingly collect personal information from children under 13 years of age without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@mamajingwrites.com and we will promptly delete such information.

Cookies:

This website uses cookies to analyse traffic and improve user experience. By using the site, you agree to our use of cookies. You can disable cookies in your browser settings. Please note that disabling cookies may affect some website functionality.

Third Parties:

We do not sell, rent, or share your personal data with third parties for their marketing purposes. Some data may be processed through third-party platforms including:

  • Squarespace (website hosting and analytics)

  • Google Analytics (website analytics)

  • Mailchimp/Flodesk (email marketing)

  • Social media platforms (when you interact with our social media content)

These services have their own privacy policies and data handling practices.

Access and Corrections:

You may request access to, or correction of, your personal data at any time by emailing: hello@mamajingwrites.com.

Complaints:

We take privacy concerns seriously. If you have any concerns about how we handle your personal information:

  1. First, please contact us at hello@mamajingwrites.com

  2. We will investigate and respond within 30 days

  3. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992